Bonus Rules

GENERAL BONUS TERMS AND CONDITIONS

 

  • All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Mpesa, MTN etc), IP, and shared computer, e.g. public library or workplace.
  •  We reserve the right to not pay players using disposable email addresses
  • Only Players from Kenya or Uganda are  eligible for any promotional offer.

 

  • All bonuses (unless otherwise specified) need to be wagered 25 (twentyfive) times the bonus value before the funds can be withdrawn.
  •  Please note that different games contribute to a different percentage towards the wagering requirements. Slots contribute 100% (aside from excluded ones and classic slots, see below), while all table games, video poker games, and live games contribute 5%.
  • Players can request a withdrawal of their deposited amount prior to meeting the wagering requirements. However, the bonus amount and winnings will be forfeited as a result. Please note that when playing with a bonus, real money gets exhausted first.
  •  All bonuses that are a part of the Welcome Package are valid for 7 days.
  •   Bonus funds and winnings will be forfeited upon expiry of the bonus.
  •  When betting, placed bets are deducted from the player’s cash balance. However, if no cash balance is available the bet placed will be deducted from the player’s bonus balance.
  •  Any bonus can be removed prior to any wagering conditions being met. Please contact Pesaland support to learn more or use the forfeit button under ’Bonuses’.
  •   Only one bonus can be claimed at a time. Deposit related bonuses cannot be "stacked". Pesaland.com management reserve the right to void any bonuses and/or winnings obtained by fraudulent behavior.
  • All withdrawals will be subject to an internal audit before being processed. Pesaland reserves all rights to void Bonuses or any winnings for failed audits. Player hereby consents in advance to same.
  • If, upon such a review, it appears that a Player(s) are participating in strategies, taking advantage of any software or system bug or failure, or participating in any form of activity that Pesaland, in its sole and complete discretion, deems to be abusive ('Promotion Abuse'), Pesaland reserves the right to revoke the entitlement of such a Player to receive or benefit from the promotion (and/or withhold the pay out of the proceeds of such abuse to the Player/s in question). Only fully settled bets (i.e. bets that result in a win or loss) will be counted towards wagering.
  • Multiple accounts are not permitted. Creating more than one accounts with Pesaland in order to claim any bonuses is deemed as bonus abuse and may result in confiscated funds.
  • Bonus rounds do not qualify for the jackpot bonuses pursuant to casino software provider rules. Only real money rounds qualify for the jackpot bonuses.

 

  • Because of the even chances element, roulette play will only effect bonus wagering up to 5% of the wagered amount.
  • Minimal risk bets on any games (i.e. betting in proportions on different outcomes in the same hand to create "action" with minimal risk) do not qualify for completing the wagering requirement. Examples of minimal risk bets include betting on red and black simultaneously in Roulette, and betting player and banker simultaneously in Baccarat. Players who are found to be adopting these practices risk of having their bonus and winnings confiscated. 
  • If it's discovered that a group players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, Pesaland management will at it's own discretion have the mandate to confiscate bonus winnings and/or deposit. 
  • If, while playing at Pesaland Casino, you win a sum regarded by Pesaland Management as worthy of publicity, you agree to make yourself available for any event of such nature arranged by Pesaland. While Pesaland protects all personal data entrusted to us, we reserve the right to use first names and the first initial of the last name in any Pesaland announcement about promotion results or on the website or lobby.
  • Regarding the bonuses and promotions, all times and dates are stated in CET/CEST.
  • When accepting a deposit bonus, kindly remember that your deposit is locked with the accepted bonus. This means that you have two options, either to complete the wagering requirement of the bonus, or cancel the bonus. If you choose to cancel the bonus, the bonus and all winnings attributed to the bonus will be lost. Wagering with both the bonus money and your deposited cash will count towards the wagering requirement. 
  • In the event of any dispute, the decision of Pesaland will be final.
  • Kindly note that it's not allowed to use bonus funds purely to progress through the bonus stages and then final stages completed with cash bets when bonus funds have been released or forfeited. If such tactic is adopted, Pesaland reserves the right to confiscate the winnings.
  • Kindly note that if your balance drops below 200 KSH/UGX or currency equivalent, the bonus will be forfeited. Furthermore, the adaptation of "Bonus Hunting" by reaching a bonus feature, exiting the game to later go back and play the feature is not permitted either. Doing this could result in confiscation of winnings related to this.
  • If you upon deposit use a promo code for a promotion you are not eligible for, you will not receive the bonus. 
  • Deposit bonuses will be added instantly. If you're eligible for a deposit offer and do not receive it, you need to contact the customer support before you start playing. Failure to do so will disqualify you from receiving the bonus retroactively. 
  • Pesaland.com and Conditions as published on the Website (and updated from time to time) are in English and it is the English version of these Terms and Conditions that form the basis of these Terms and Conditions only. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.
  • Loyalty bonus (if on offer)can be used in 2 different ways. Some percentage of your bets will be refunded back to you as a loyalty bonus points. Clients can accumulate the Loyalty bonus to claim a reward from the store. Keep in mind, delivery time of the product will be determined on the location of the client. Not later than 15 days, you will receive the product of your choice purchased by your loyalty points.
  • Second way is a cash rebate. You can collect the loyalty points and turn them into cash if you wish. A list will be provided from which you can choose from.
  • If two players are registering from the same ip, only the first one registering will be able to benefit from the bonus promotion